Frequently Asked Questions

FUN Fact.

FUN FactThe Park has close to 6,000 trees and 75,000 shrubs.

Frequently Asked Questions


If you still can't find the answer to your question after reviewing our FAQs below, please send us an email at guestservices@canadaswonderland.com or call 905-832-8131.

A Quick Guide To The Most Common Questions

Canada’s Wonderland offers ample parking adjacent to the Park. Parking for autos and vans costs $20.00 per vehicle. Parking for RVs and campers is $25.00. Disabled parking is available. 

A drop-off and pick-up area is located on the east side of the main parking lot, off of Jane Street between Norwood Avenue and Avro Avenue.
Lockers are located at the Front Gate adjacent to Thrills are Wonderland and inside the entrance of Splash Works. The all-day rental fee for these lockers ranges from $15 to $30 depending on the size of the locker and the time of the season. Canada's Wonderland assumes no liability for items in the locker.
Some attractions may close in inclement weather until conditions permit safe operation. Please enjoy a live show, meal or shopping until such weather passes. Canada’s Wonderland cannot issue rain checks or refunds for inclement weather.
ATMs are available in the following locations:
  • Just inside the Park beside Stroller, Locker and Wheelchair Rental at the Front Gate
  • KidZville (beside Guest Services)
  • Splash Works (two locations)
  • Backlot Café
  • Action Zone (Crystal Arcade)
  • Medieval Faire (Arcadium)
  • Outside Thunder Run (at exit)

Please refer to our Park Map for exact locations of ATMs.
No outside food, beverages or coolers are allowed to be brought into Canada’s Wonderland. However, baby food and formula are permitted as is plastic bottled water. Guests with baskets, coolers and personal picnic items are welcome to use the public picnic pavilion located just outside our front gates. Those with medical dietary needs will be considered.

Guests are encouraged to visit our Special Dietary Needs webpage and/or contact Guest Services at (905) 832-8131 prior to their visit for more information about options available to guests.

No need to panic. We can have your tickets printed for you at any Ticket Seller's window or Guest Services. You will need the credit card you used to purchase the e-ticket and your confirmation number.
Baby bottles can be warmed up in most of our restaurants as well as our Baby Care Centres located in KidZville and Medieval Faire. Diaper changing areas and/or family restrooms are also available in the Park. For the exact location of each facility, please check our Park Map.
All items that are found arrive at our Lost and Found Centre at Guest Services located at the Front Gate. If you lose an item on a ride, please notify a ride attendant and go to Guest Services to file a Lost and Found Report. In order to keep the ride in operation, an immediate search is not possible. If you have found an item in the park, please notify security personnel.
Only guide dogs / service animals are permitted in the park. Canada’s Wonderland provides an air-conditioned facility where guests may keep their pet (dogs and cats only) during their visit for a daily fee of $6. This self serve facility requires that pet owners provide care for their pet including water, food and exercise. The facility is equipped with a water faucet, bowls and kennel cages for guest use. Pets must be kept in one of the provided cages. For the comfort of your pet they must be able to stand and turn around in the cage. The largest cage available is 71cm (H) x 116cm (W) x 68cm (D). Please do not leave pets inside your vehicle.
For our guests convenience we offer single and double strollers for one day rental. All rentals are on a first come basis and may not be reserved in advance. The rental fee for a single stroller is $15 (+$5 deposit) and for a double stroller is $25 (+$5 deposit). The deposit is refunded upon the satisfactory return of the stroller.

A limited number of wheelchairs and electronic convenience vehicles (ECV) are available for one day rental. All rentals are on a first come basis and may not be reserved in advance. It is recommended that guests bring their own wheelchairs. A one day rental of a manual wheelchair is $15 (+ $5 deposit) and an ECV is $50 (+ $50 deposit). The deposit is refunded upon the satisfactory return of equipment.
Guests can receive full credit on their admission towards the purchase of a 2017 Season Pass. Stop by any ticket window at Front Gate for details during your visit. Upgrading your admission towards a 2017 Season Pass must be done during the same day of your visit.
If you forget to bring your Season Pass, please proceed to the Guest Services window located at Front Gate. A replacement fee will be assessed if you lose your Season Pass.
Guests under the age of 3 do not require an admission ticket to Canada’s Wonderland. Any guest that is 3 years of age or older requires an admission ticket.
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at Front Gate, online through our website, by phone or when purchased at a participating retailer. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
We are pleased to offer a discount off the regular Front Gate admission price to active members of the military. This discount is available only at the park and is valid for up to six (6) family members. A valid military ID must be presented to receive this offer.
If you wish to leave the park and return on the same day, please have your hand stamped at Front Gate. Re-entry is not permitted during Halloween Haunt event nights.
Canada's Wonderland offers a discount for seniors (age 60 and older) on both general admission and Seasons Passes.
All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Canada's Wonderland, and any unauthorized drone(s) observed over Canada's Wonderland will be reported to Transportation Canada and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Transportation Canada Guidelines.
Please be aware that The Red Deals and The Group Deals websites are not authorized Canada's Wonderland ticket sellers and their tickets are not valid for entry into Canada’s Wonderland and/or Halloween Haunt.
For safety reasons, we cannot permit the taking of pictures, videotaping, and filming of any kind on any ride except Swan Lake, KidZville Station and Jokey’s Jalopies. This includes the use of GoPro style equipment, mounts and harnesses. All cameras and cell phones must be safely secured in cargo pockets, a waist pack, in a bin on the ride platform, left in a locker, or with a non-rider. Ride attendants cannot be responsible for items lost, stolen, or damaged while riding.

Due to the potential for water damage, Riptide, Timberwolf Falls and White Water Canyon riders should leave their cameras and other valuable items with a non-rider on in a locker.

“Selfie Sticks” are not permitted on any ride.