A guest's height is an important safety factor on monay rides and attractions. Children can be measured at our Height Check Stations located on either side of International Street. Color-coded wristbands are provided at these locations and correspond to the color found on the Rules and Regulations signs located at the entrance of each ride. For the safety of your child, shoes that contribute excessively to height should not be worn. We reserve the right to ask that shoes be removed to ensure that a child’s height is not being artificially enhanced or manipulated.

First Aid is located in Medieval Faire beside the Spinovator ride and is staffed by certified Emergency Medical Technicians (EMT) at all times. If you need medical assistance please tell any park employee and he/she will call First Aid and have an EMT dispatched to your location. Medication cannot be dispensed to minors without parental consent.

The safety of our guests and associates is our number one priority. We need your assistance in an effort to make the park entry process as efficient as possible. Here's how you can help:

•  Please leave all non-essential purses, backpacks, book bags, fanny packs and other bags and packages at home or locked in the trunk of your car.
•  You will be asked to open purses, backpacks or other bags for inspection upon entry.
•  Please note that food and drinks MAY NOT be brought into the park. Plastic bottled water is permitted.

Weapons of any kind and illegal substances are not permitted on Canada’s Wonderland Property. If these items are found during a search, the items and the individual may be turned over to law enforcement

Alcohol can only be purchased by persons over the age of 19 with valid government issued photo I.D. Alcohol must also stay on venue premises and cannot be consumed or taken out of the specified area.

Rides will close due to adverse weather conditions, particularly heavy rain, high winds and/or lightning. This is to ensure that the safety of all our guests is not compromised in unpredictable weather. A specific answer as to which rides close or remain open is not possible because varying degrees of inclement weather cause different effects on different rides. Please be assured that Canada’s Wonderland makes every effort to reopen the rides as quickly and safely as possible after the adverse weather conditions cease. No refunds or raincheques will be issued due to adverse weather conditions.

Lockers are available for rent located at the Front Gate across from Thrills and inside the entrance of Splash Works.

For the comfort of all our guests, smoking is not permitted while riding, or standing in line for rides and attractions. There is no smoking in KidZville and Planet Snoopy, or any restaurants, outdoor patio, live entertainment venue (International Showplace, Kingswood Music Theatre and the F/X Theatre), shops, or in Splashworks.

There are six designated smoking areas in the Park located in the following areas:

•  outside the Main Entrance,
•  at the entrance of Medieval Faire,
•  at the south side of International Street,
•  by Swings of the Century,
•  by the exit of Skyrider,
•  and by the entrance to the F/X Theatre

Designated smoking areas are clearly marked. Your cooperation is greatly appreciated

Only guide dogs/service animals are permitted in the park. Your pet may be left at the Canada's Wonderland air-conditioned facility for a daily fee of $6. This self serve facility requires that  pet owners provide care for their pet including water, food and exercise.  This facility is equipped with a water faucet, bowls and kennel cages for guest use. Please DO NOT leave pets inside your vechicle.

Mastercard, VISA, American Express, Interact Direct Payment, US and Canadian traveller’s cheques, are gladly accepted for admission. For more information, please stop by Guest Services located at the Front Gate and in Kidzville.

Before exiting the park, please ensure that you have a legible stamp on your hand. If your stamp is worn or has been washed off, please present your ticket stub to any of our admission staff located at the Front Gate for a new stamp.

Line Jumping is defined as “CUTTING IN FRONT OF OTHER WAITING GUESTS, LEAVING THE LINE THEN ATTEMPTING TO RE-ENTER. THIS INCLUDES USING THE RESTROOM FACILITIES OR TO PURCHASE FOOD OR DRINKS.” Once you leave your place in line, you have forfeited it, no matter what the reason. Saving a place in line is simply not permitted.