Canada's Wonderland's COVID-19 Health and Safety Plan

Park: Closed Halloween Haunt: Closed View Hours
Tickets Available Now

You are invited to purchase tickets including your reservation. Please note that your preferred visit date may not be available.

Canada's Wonderland Safety Protocols

When you visit Canada's Wonderland, we want you to have an AMAZING day and feel safe when visiting, so we developed an extensive coronavirus reopening plan – new processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, giggles, and endless smiles that only Canada's Wonderland can deliver.

This page provides you with essential information for what you will need to do before you arrive at Canada's Wonderland, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—when you get here.  


Reservations Required
Reservations are required for Season Passholders and single day ticketholders.*


Mobile App
At least one member of your group should have the park mobile app on their phone.


Face Coverings Required
Face coverings will be required in certain areas for guests age two and older.


Health Screenings
Guests will be required to complete a passive health screening prior to entering the park.


Hand Sanitization
Hand sanitization stations have been added throughout the park.


Use of Location Services
Enabling the Location Services feature in the park app allows us to send you real-time updates.


*Single day ticketholders will need to make a reservation for their visit date in advance for any visits through Oct. 31, 2021 including Halloween Haunt. Your ticket purchase includes your reservation. Gold and Platinum Passholders must make reservations for any visits to Halloween Haunt, but Season Passholder reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021.

Before You Leave Home

Canada’s Wonderland, Splash Works and Halloween Haunt will operate with limited capacity in the park. To ensure that happens, you will need to purchase tickets or Season Passes online in advance for your visit. Single day ticketholders will need to make a reservation for their visit date in advance for any visits through Oct. 31, 2021 including Halloween Haunt. Your ticket purchase includes your reservation. Season Passholders must make reservations for any visits to Halloween Haunt, but reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021.

While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.  

Season Passholders  

Season Passholders must make a reservation for any visits to Halloween Haunt, but reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021. Halloween Haunt reservations for Gold and Platinum Passholders are now available.

  • If you have not yet purchased your Season Pass, please do so on our Season Pass page. Season Passes will not be available for purchase at the front gate.
  • After purchasing your Gold or Platinum Pass online, or if you already have a valid Gold or Platinum Pass, you may reserve your visit date for Halloween Haunt through our online reservation portal or the Store tab on the Canada’s Wonderland mobile app. Please note that your preferred visit date may not be available.
    • When starting the reservation process, please have your Season Pass number available.
    • Select the number of reservations for your group. You may select up to 14 people.
    • On the next screen, you will be able to select an available visit date for your group.
    • Following the date selection, please enter your valid Season Pass number(s).
    • Once the barcodes have been validated, you will be able to schedule your reservation(s).
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.
  • The reservation will be attached to your Season Pass and you will only need to present it to be scanned for entry.
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth.


Single Day Ticketholders Who Have Not Yet Purchased A Ticket

Reservations are required for any visit through Oct. 31, 2021 including Halloween Haunt. Halloween Haunt tickets are now available. Your ticket purchase includes your reservation.

  • If you have not yet purchased your single-day ticket, you may do so on our Daily Tickets with Reservations page for Canada’s Wonderland and on our Halloween Haunt Tickets page for Halloween Haunt. Any ticket purchased from these pages includes your reservation.
  • After you have purchased your ticket including a reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.  
  • The reservation will be attached to your ticket and you will only need to present it to be scanned for entry. Please note that each single-day ticket guest must have a valid admission ticket to enter the park in addition to the reservation.  
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth.  


What to Pack Before You Arrive  

  • Your Season Pass, mobile, or printed tickets. 
  • A face covering for each guest age two years and older. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. All guests age two and older are required to wear a face covering in all indoor spaces, on rides and outdoors where 2 metres physical distance cannot be maintained (with limited exceptions, including Splash Works and water attractions). 
  • Contactless payment methods (other than cash) such as credit card, Apple Pay, and Google Pay.  
  • A mobile phone with the Canada’s Wonderland app downloaded and "Location Services" enabled. It is recommended that at least one person in your group should have the app downloaded to their mobile device. 
  • As of Sept. 22 and as per provincial guidelines, guests 12 years and older will need to be fully vaccinated to enter our indoor restaurant venues (Backlot Cafe and Marketplace). If you plan to go to either of these venues, please be prepared to provide proof of full vaccination status along with photo ID at the restaurant. 

When You Arrive

Our reopening plan calls for new arrival processes to prepare everyone for a safe and successful day at the park. Here’s what you’ll see and experience when you arrive at Canada's Wonderland:  

  1. At the Canada's Wonderland parking toll booth, we will ask you for proof of parking payment. If you do not have a parking voucher, you may pay with a cashless payment method such as a credit card, Apple Pay, or Google Pay.   
  2. Remember to bring your face covering with you. It will be required in all indoor spaces, on rides, and outdoors where 2 metres physical distance cannot be maintained (with limited exceptions, including Splash Works and water attractions). Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. 
  3. As you approach the front gate, there will be passive health screening signage asking guests to self-assess for COVID-19 symptoms or exposure to COVID-19 within the past 14 days. If anyone in your group does not pass the health assessment, please reschedule your visit to a different date. 
  4. At the gate, our Canada's Wonderland bag policy remains in place.   
  5. At our touchless turnstiles, scan your Season Pass or single-day ticket inside the mobile app and let the fun begin!   


For everyone’s safety, all associates working in the park must complete a health assessment and temperature check each day before reporting to work. We’re all in this together!  

When You're in the Park

You’re here and that means it’s time for AMAZING! To help you enjoy your day, here’s what you’ll see and experience inside the park.   

Reminders and Protocols   

Here are some reminders and protocols to keep in mind when you visit the park:   

  • Wash your hands frequently. We have many hand sanitizer stations all through the park, including at food venues and ride entrances and exits.
  • Avoid touching your face.   
  • Wear your face covering where required. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allows virus particles to escape. All guests age two and older are required to wear a face covering in all indoor spaces, on rides and outdoors where 2 metres physical distance cannot be maintained (with limited exceptions, including Splash Works and water attractions). 
  • Maintain 2 metres physical distance from other park guests and associates.
    (*) To help maintain physical distance, foot traffic in some areas will be one-directional (including the bridges in Splash Works). Please keep an eye out for signage.
  • Be in the know about all things Canada's Wonderland with our mobile app. It will help you find restrooms, open dining locations, and available attractions and rides.
  • Use contactless forms of payment, including debit and credit cards, Apple Pay, and Google Pay.  
  • For the comfort of all guests, smoking will not be permitted inside the park.  


Restrooms  

Everyone knows restrooms can be a source of germs, so we want you to know we are following strict guidelines to help you have a safe experience. We are:   

  • Sanitizing restrooms routinely throughout the day.
  • Deep cleaning restrooms at the end of each day.   
  • Monitoring traffic within restrooms to allow for physical distancing.  
  • Because we’re all in this together, please make sure to wash your hands after using the restroom.  


Rides and Attractions  

To maintain physical distancing and avoid the spread of germs, here’s what you’ll see and experience at our rides and attractions:   

  • A reservation is needed for entry to Splash Works.  
  • A face covering is required on all rides and attractions except water attractions.   
  • Some areas, rides, and attractions are not conducive for physical distancing and are closed for now. See the mobile app for open attractions. 
  • Wait lines for open rides and attractions will be marked for physical distancing.   
  • Seats, restraints, headrests, and armrests will be sanitized routinely. 


Dining  

We know delicious, fun food is a special part of the Canada's Wonderland experience and we’ve got you covered. Here’s what you’ll see and experience when enjoying our scrumptious food and beverages:   

  • Some tables have been removed for physical distancing.   
  • Distancing is marked on the floor for wait lines.   
  • All disposable products, including pre-wrapped utensils.   
  • Plastic barriers between guests and associates.   
  • Contactless payments, including credit cards, Apple Pay, and Google Pay are encouraged.
  • As of Sept. 22 and as per provincial guidelines, guests 12 years and older will need to be fully vaccinated to enter our indoor restaurant venues (Backlot Cafe and Marketplace). If you plan to go to either of these venues, please be prepared to provide proof of full vaccination status along with photo ID at the restaurant. 


Shops, Merchandise, and Games   

  • Physical distancing must be maintained at all of our retail and game locations.   
  • It’s very important to continue wearing your face covering in these locations.   
  • Contactless payment is encouraged where possible.  
  • Our indoor theatre, Canterbury Theatre, will be closed.  
  • Some of our indoor merchandise locations have been closed. 

Frequently Asked Questions

Reservations

Unfortunately, no. Due to physical distancing, we must limit the number of guests at the park. You must purchase your Season Pass or ticket online or on the Canada's Wonderland mobile app prior to visiting the park.

Season Passholders must make a reservation for any visits to Halloween Haunt. Reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021. Halloween Haunt reservations are now available.

Single day ticketholder reservations are required for any visits through Oct. 31, 2021 including Halloween Haunt. Halloween Haunt tickets are now available. Your ticket purchase includes your reservation.

Each visiting guest will need a reservation attached to their ticket or Season Pass on dates where single day ticketholder or Season Passholder reservations are required. You will need to enter each ticket number or Season Pass number to add the reservation to each one individually. You can enter up to 14 numbers in one transaction to ensure everyone in your party gets the same date reservation.

Season Passholders must make a reservation for any visits to Halloween Haunt. Reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021. Halloween Haunt reservations are now available.

Single day ticketholder reservations are required for any visits through Oct. 31, 2021 including Halloween Haunt. Halloween Haunt tickets are now available. Your ticket purchase includes your reservation.

Gold and Platinum Passholder reservations for Halloween Haunt can be made on our online reservation portal now.

The online reservation portal is open now for Gold and Platinum Passholder reservations for Halloween Haunt.

There is no waitlist process, but you are welcome to continue to check back as additional availability may be added based on updates to local capacity guidelines and/or cancellations. Or you can pick a different day with inventory available to ensure you can visit the park. 

If a reservation is cancelled, that space will be added to the inventory available online. And periodically, we may be able to adjust total inventory.

Platinum Passholders wanting to visit other Cedar Fair parks should visit the website of the park they want to visit to view their visitation policies/make a reservation.

If you are part of a planned group visit to the park or have Group Sales tickets, contact your group organizer/leader for details. Group organizers/leaders should contact their park sales representatives directly. 

There is no charge for the Season Passholder reservation date. And if that is the only item in your shopping cart, you will not need to enter credit card information to complete the transaction. 

If you are unable to visit the park on the selected date or on the date of your Season Pass reservation, please visit our Booking Portal to adjust your visit date or contact Guest Services online and an associate will contact you to assist with cancelling your visit date.

The date reservation is attached to a specific ticket and cannot be transferred to another guest or another ticket. 

As a Season Passholder, you may have up to three reservations at one time. Each must be made in a separate transaction.

If you arrive at the park without a reservation on dates where reservations are required, please visit Guest Services to inquire about availability. We will accommodate you if possible, but there is no guarantee.

Season Passholders must make a reservation for any visits to Halloween Haunt. Reservations are not required for Fall daytime visits from Sept. 11 – Oct. 31, 2021. Halloween Haunt reservations are now available.

Single day ticketholder reservations are required for any visits through Oct. 31, 2021 including Halloween Haunt. Halloween Haunt tickets are now available. Your ticket purchase includes your reservation.

Before You Leave Home

No, you will not be able to purchase Season Passes or tickets at the park. Please purchase your Season Pass or ticket online prior to visiting the park. 

As a new Passholder without a Season Pass card, you will need to process your Season Pass. To make this easier and contact-free, you can now handle this online.   

Simply create or login to your Canada’s Wonderland website account, click “Manage Passes,” click “ADD MY PASS” and enter the Ticket ID you received when you purchased online along with any other outstanding profile information. Once you’ve completed adding your pass, you’re all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park.  

It is not required, but it is strongly recommended that you purchase parking in advance online before visiting the park.   

Platinum Season Passes include parking so you just need to have your Season Pass available to be scanned at the parking toll booth.   

Some ticket packages include parking, so you just need to have the barcode for that package available to be scanned at the parking toll booth.   

Otherwise, please purchase a parking voucher online. One voucher is needed per car. This will be scanned at the parking toll booth.  

Any of the following symptoms that are not caused by a known chronic health condition:   

  • Fever (38°C/100.4°F or higher)   
  • Difficulty breathing   
  • Unusual fatigue   
  • Cold or flu-like symptoms   
  • Repeated shaking/chills   
  • New loss of taste or smell   
  • Cough   
  • Muscle pain   
  • Headache   
  • Sore throat   
  • Congestion or runny nose   
  • Nausea   
  • Diarrhea 

Additionally, you could be contagious if you have been in direct contact with a close relative, roommate or neighbor who has been diagnosed with the coronavirus or been told by a health care professional or employer you may have been exposed to the coronavirus.  

You do not need to complete a health assessment questionnaire prior to arriving at the park. Instead, as you approach the front gate, there will be passive health screening signage asking guests to self-assess for COVID-19 symptoms or exposure to COVID-19 within the past 14 days. If anyone in your group does not pass the health assessment, please reschedule your visit to a different date.

If everyone in your family or group has been exposed to the person who has symptoms, it’s best if everyone in your party stays home and reschedule your visit. 

Our park guidelines align with provincial and regional health guidelines, and so guests visiting the park are required to wear a face covering for their own safety and the safety of others. We will allow exemptions based on individual circumstances defined by York Region Public Health, including where a guest has a medical condition or disability that prevents them from wearing a mask. Guests needing accommodation to this policy must contact Guest Services at 905-832-8131 prior to booking to discuss individual accommodation needs.

If you are a guest with an Access 2 Card, you will need to purchase your ticket and reserve your visit on the Canada’s Wonderland website in advance. If you are a Season Passholder, you will still need to make a reservation. Each Access 2 Card will permit one complimentary admission for a support person, so they will not require a ticket or a reservation. When you arrive on your day of visit, please go directly to our front gate turnstiles and present your ticket voucher or Season Pass and your Access 2 Card.

As of Sept. 22 and as per provincial guidelines, guests 12 years and older will need to be fully vaccinated to enter our indoor restaurant venues (Backlot Cafe and Marketplace). They will be asked to provide proof of their full vaccination status along with photo ID at the restaurant.

When You're in the Park

According to the Public Health Agency of Canada (PHAC), it’s important for everyone to continue using all the tools available to help stop this pandemic as we learn more about how vaccines will affect the spread of COVID-19. To protect yourself and others, PHAC recommends taking precautions in public places such as wearing a face covering over your mouth and nose, staying at least 2 metres away from others, avoiding poorly ventilated spaces, and washing your hands often. 

You may exit and re-enter the park. Guests will have their photo taken upon entering, which will be used for verification on re-enter. Guests do not need to go through the health screening entry procedures again.  Just show your ticket at the re-entry kiosk external front gate. Guests will need to go through the metal detection procedures again. Season Passholders need to show their Season Pass at the re-entry gate.

You are welcome to stay as long as you like until the park closes for the day.